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Brand Execution Associate Manager in Philadelphia, PA at Aramark

Date Posted: 8/10/2018

Job Snapshot

Job Description

Overview:

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



Description:

Position Description:

This exciting and creative role focuses on implementing a modern, exciting retail food brand in workplace, higher education and healthcare cafes within a regional geography. You’ll work with multiple business functions in a hands-on role, to create retail destinations that drive customer engagement and loyalty through executional excellence. This role is best suited to those who enjoy great food experiences and destinations, with a passion for how food and beverage retail solutions are operationalized and how employees deliver exceptional service.

Key Responsibilities:

  • Serves as brand steward and ambassador through the operational deployment, staff training and in adherence to brand standards
  • Implements brand packages and innovation opportunities into new and existing Aramark locations across multiple business units
  • Supports new location openings and rollout of new brand programs, assuring optimal economic deployment (standard operating procedures) of retail packages within client sites
  • Coaches and trains site level managers and front line associates on retail operations and brand elements ensuring adherence to brand standards
  • Identifies and surfaces brand accountability and operational support needs, including but not limited to tailoring client specific needs or economic variables to meet brand standards
  • Review Plan and Monitor brand training certification and address gaps in certification
  • Reviews on-site level brand, operating and performance standards; review compliance scores and address underperformance. Escalation of performance KPIs as needed
  • Influences without formal authority, and can present to a wide range of internal and external audiences
  • Presents information with a natural passion, as a retail food and beverage expert
  • Track and present the business growth generated through your role
  • Assists Business Development process by providing exciting brand materials
  • Applying modern food presentation approaches to a wide variety of locations with varying footprints


Qualifications:
  • Bachelor’s degree
  • 2 years retail / customer service management experience
  • Strong organizational, interpersonal and problem solving skills
  • Passion for branded retail food operations
  • Strong business and analytical competencies
  • Ability to deal with ambiguity and effectively cope with change
  • Entrepreneurial mentality with experience in a sales focused environment
  • A demonstrated ability to work effectively with all levels and disciplines across the organization
  • Strong leadership skills and the ability to coach and mentor team partners with professional maturity
  • ServeSafe certification
  • Travel 60-80 percent of time


Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran